Support

We monitor your systems 24 hours a day. Our support centre works permanently. We offer 24/7 service for hardware, software, networks, printers, mobile devices and others. Your end-users and local administrators can contact our support team 24/7, 365 days a year.

We monitor our hosted and on-premise customers’ servers in real time. Data are sent to our centre and are proactively managed. We consider it our priority that you can focus on your work and rely on us to ensure your IT systems are running smoothly.

You can contact us by email, telephone or use remote support. This tool enables secure connections between remote computers and customer advisor. We are able to solve your problems immediately.

Remote support

Request remote support.

Download

Phone support

If you are our customer and need quick assistance, please call

+420 515 915 115

Helpdesk

Sign on to our Helpdesk application

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Download center

Download manuals and installation files.

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Recently, we monitor more like 200 servers and manage mobile solutions for our clients. It means around 62 000 users and devices.

For larger companies we provide a local mirror of their systems in our data centre, where updates and configuration changes are tested.

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